REFUND & EXCHANGE POLICY

KLYDAH, customer satisfaction is our priority.

• Exchange or return requests are accepted within 14 days of receiving your order.

• Items must be unused, unwashed, and in their original condition with all tags attached.

• Customers can inspect their order upon delivery before payment.

• Exchange is available for size issues, damaged items, or incorrect products received.

• Returns are accepted only if the item is defective, damaged, or different from the ordered product.

• Shipping fees are non-refundable unless the mistake is from our side.

• Refunds, when approved, are processed through the original payment method within a reasonable period.

Need help?

For any exchange, return, or support requests, please contact us through our official channels.
or contact us via WhatsApp: +201004394292 / +971506875600
Email: support@klydah.com

Thank you for shopping with KLYDAH.